Our physical location is temporarily limited to small business activity. We will update this notice when education and hobby use resume. Until then enjoy our online learning activities for makers.

MakeHaven Usage Policies for Business During Pandemic


Updated June 2, 2020. Additions/modifications in green



Each business is responsible for reviewing these policies and ensuring their employees are informed and comply. 

This policy will be updated as the situation evolves. MakeHaven will send an email about significant changes, but you are responsible for checking this document and staying up to date. MakeHaven is available for business purposes only. This includes contract work, prototyping for clients, product development and production of items for sale.  Only members affiliated with a registered business may use the facility.

MakeHaven policies are always second to National, State and City regulation and guidance related to Covid-19. If there is an apparent conflict between the two, take the more conservative path. All regulations related to offices must be observed (Guidance document from State on offices). This includes but is not limited to:

  • Wearing a mask that covers nose and mouth at all times
  • Staying 6 feet apart from others and following signage
  • Don' enter if sick (including but not limited to a fever and cough)
  • Wash your hands thoroughly and  immediately after entering
  • Wipe down your work area with disinfectant wipe after use. 

Other MakeHaven Covid Policies:

  • MakeHaven is not conducting badging for new tools at this time. If this is a major disruption contact info@makehaven.org
  • Preparation work that can be done at home should be done at home.
  • Door logs and schedule will be used for contact tracing. Must use own RFID access key to enter. 
  • Preparing meals on the stove is temporarily suspended; the microwave is still available.
  • Fridge is not available during covid.
  • Food should be consumed outdoors if weather allows (for example back courtyard), distance if you must eat indoors.
  • When working in the woodshop turn on the exhaust fan to outside (ventilation fan is automatic in metal shop)
  • Those working in Startup Desks or leased Workspaces do not need to reserve time in those space but must observe state guidance for operation. 
  • Businesses must complete MakeHaven business profile and receive staff approval to use the space. Basic information from this profile will be listed at: makehaven.org/businesses
  • Members are limited to 1 guest who is assisting them with their business project. Guest name must be included in reservation and guests must sign waiver each visit (used for contact tracing). Waivers can be signed online at: makehaven.org/waiver

Occupancy in each room should be kept to a mimimum, with appropriate spacing. An absolute maximum occupancy (as noted below) of less than 50% of that planned for the space must be strictly observed (including members, guests and staff):

  • Main space:  14 people (planned occupancy 30)
  • Woodshop:  8 people limit (planned occupancy 16)
  • Metal Shop:  8 people limit (planned occupancy 18)

Note: Requirements for a "buddy" on equipment are still in effect.

To limit congestion use of specific areas must be scheduled in 3 hour or less blocks at: 


You can briefly use areas outside the area you reserved, but you should primarily be using the reserved space.


How to Get Started

f you would like to access the space under these guidelines, please take the following steps:

  1. Fully read MakeHaven's Policies for Business Use During the Pandemic (this document)
  2. Self-certify your business with the State (Need more info? Review the State of Connecticut's info about the reopening process)
  3. Add your business profile to the MakeHaven site. After review, you will receive confirmation from MakeHaven staff when your ID (and any linked employee IDs) are reactivated.
  4. Schedule time(s) for tool use, keeping in line with all policies and requirements during all visits. https://www.makehaven.org/reserve

General Policies for Business Activity at MakeHaven

The membership agreement states:

Commercial Use

MakeHaven aims to foster entrepreneurship and encourages members to explore how they might develop new businesses and income sources from the things they make at MakeHaven. When the needs of the venture grow into manufacturing many copies of a product for sale, beyond exploration (or moonlighting) and market testing phases (as determined by MakeHaven staff), it is required that the startup find manufacturing resources outside of MakeHaven, or make arrangements with staff to pay for reserved time on specific tools. This policy protects the ability of MakeHaven keep the tools of fabrication available to members, while performing an early stage startup incubation function that includes limited commercial use.

Common sense interpretation*: There is no clear line where commercial use goes beyond the boundaries. If you are making a things one night week and figuring out how to sell them on Etsy or craft fairs, that is moon lighting and not a problem. If however you are building custom furniture requiring a significant portion of the shop for hours to build for clients 4 days a week, and need to keep a production schedule, then you have outgrown MakeHaven. At this point we would be happy to do our best help you find the resources to put together your own shop. 


The membership policy also states: 

Intellectual Property

MakeHaven, Inc. makes no claim to any intellectual property created by MakeHaven members or created using MakeHaven resources or facilities. Free or open source licensing is encouraged. MakeHaven is a space where people develop prototypes and ideas. It is essential that the culture supports trust and the exchange of ideas.  All members agree to make every effort to respect the ideas, trade secrets and intellectual property of others.

Common sense interpretation*: All members have been told to respect your intellectual property, and MakeHaven the orginization will claim no ownership of any invention created at MakeHaven. MakeHaven is a private space, with locked doors and a understanding among members to respect the privacy. Although this policy can not stop someone from stealing an idea or business plan if you share it. Please take reasonable steps to protect your intellectual property. MakeHaven staff  and volunteers are happy to provide general advice on fabrication but generally avoid working at a level of detail that requires an Non Disclosure Agreement. The startup coach deals more intimatly with the specifics of your business and so an NDA is more common.


*Common sense interpretations are intended as examples of how staff should be expected to enact the policy. These are not themselves the policy and are subject to change at the judgement of the MakeHaven staff.