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Data Dashboard

Education

Overall Goal

Empower people to unlock creativity, build skills, and confidently bring their ideas to life through hands-on learning.

Objectives

  • Expand Participation and Strengthen Educational Systems
  • Ensure Teaching Excellence and Inclusive Representation
  • Build Learning Pathways from First Class to Mastery
  • Broaden Access and Partnerships in Education
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Key Performance Indicators

Wired KPIs

KPI Name Current Details Goal 2026 Goal 2030 Trend
# of Workshop Attendees
The total number of registrations for ticketed workshops held during the period.
511
Trailing 12 months
59% of goal
BIPOC: 25.8%Female/NB: 56.2%YTD: 146
 860 1,200
Last 12 months
Workshop Capacity Utilization %
Weighted ratio of counted registrations to total available seats for active, ticketed workshops.
54%
Average utilization
90% of goal
 — 60% 80%
Last 12 months
Program Capacity Utilization %
Weighted ratio of counted registrations to total available seats for active program events.
69%
Average utilization
115% of goal
 — 60% 80%
Last 12 months
Workshop + Program Capacity Utilization %
Combined weighted fill ratio across active workshop and program events.
55%
Average utilization
92% of goal
Workshop: 53.9%Program: 69.2%
 60% 80%
Last 12 months
Education Net Promoter Score (NPS)
Student satisfaction score for educational programs and workshops.
76.7
102% of goal
 — 75.0 80.0
% Workshop Participants (BIPOC)
Percentage of unique workshop attendees identifying as Black, Indigenous, or People of Color.
26%
86% of goal
 — 30% 50%
n/a
% Active Instructors (BIPOC)
Percentage of active workshop instructors identifying as Black, Indigenous, or People of Color.
35%
87% of goal
 — 40% 50%
n/a
Net Income (Education Program)
Direct financial contribution of the education program (Revenue - Instructor Pay - Materials).
38,922
Full Year 2025
67% of goal
 — 58,000 75,000
12 Quarters

KPIs In Development

KPI Name Current Details Goal 2026 Goal 2030 Trend
No in-development KPIs currently listed.
KPI Name 2023 2024 2025 2026 2027 2028 2029 2030
# of Workshop Attendees n/a n/a 590 860 960 1,050 1,140 1,200
Workshop Capacity Utilization % n/a n/a 55% 60% 65% 70% 75% 80%
Program Capacity Utilization % n/a n/a 55% 60% 65% 70% 75% 80%
Workshop + Program Capacity Utilization % n/a n/a 55% 60% 65% 70% 75% 80%
Education Net Promoter Score (NPS) n/a n/a 70.0 75.0 80.0 80.0 80.0 80.0
% Workshop Participants (BIPOC) n/a n/a 20% 30% 35% 40% 45% 50%
% Active Instructors (BIPOC) n/a n/a 35% 40% 45% 50% 50% 50%
Net Income (Education Program) n/a n/a 50,000 58,000 64,000 68,000 72,000 75,000
  • # of Workshop Attendees: The total number of registrations for ticketed workshops held during the period. Last snapshot: 2026-02-01
  • Workshop Capacity Utilization %: Weighted ratio of counted registrations to total available seats for active, ticketed workshops. Last snapshot: 2026-04-01 Source: CiviCRM: Weighted fill ratio = counted registrations / total capacity for active Ticketed Workshops (capacity > 0). Deactivated/cancelled events are excluded.
  • Program Capacity Utilization %: Weighted ratio of counted registrations to total available seats for active program events. Last snapshot: 2026-04-01 Source: CiviCRM: Weighted fill ratio = counted registrations / total capacity for active Program events (capacity > 0). Deactivated/cancelled events are excluded.
  • Workshop + Program Capacity Utilization %: Combined weighted fill ratio across active workshop and program events. Last snapshot: 2026-04-01 Source: CiviCRM: Weighted fill ratio = counted registrations / total capacity for active Ticketed Workshop + Program events (capacity > 0). Deactivated/cancelled events are excluded.
  • Education Net Promoter Score (NPS): Student satisfaction score for educational programs and workshops. Last snapshot: 2026-03-31
  • % Workshop Participants (BIPOC): Percentage of unique workshop attendees identifying as Black, Indigenous, or People of Color. Last snapshot: 2026-03-31 Source: System: % of unique workshop participants identifying as BIPOC.
  • % Active Instructors (BIPOC): Percentage of active workshop instructors identifying as Black, Indigenous, or People of Color. Last snapshot: 2026-03-31
  • Net Income (Education Program): Direct financial contribution of the education program (Revenue - Instructor Pay - Materials). Source: Google Sheets: Full-year net income from Education program.

Key insights

Event-to-Membership Conversion

Aggregates attendees and shows how many activate a membership within 30/60/90 days.

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  • Source: CiviCRM participants (status = Attended) joined to event start dates and Drupal member join dates through civicrm_uf_match.
  • Processing: Counts attendees whose membership start occurs within 30, 60, or 90 days of the event across the most recent year.
  • Definitions: Each participant record counts once—even if the contact attends multiple events; members without a join date are excluded from the join buckets.
  • Observation: No event attendees in this window converted to memberships within 90 days. Validate join dates or broaden the time range if this seems unexpected.
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Event Satisfaction by Type

Average 5-point satisfaction scores from event evaluations.

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  • Window: Mar 16, 2025 – Mar 16, 2026
  • Source: Event feedback form (/form/webform-1181) satisfaction question.
  • Processing: Calculates the mean of 1-5 ratings for each selected event type; responses without a rating are excluded.
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Net Promoter Score (Events)

Shows whether promoters outnumber detractors in recent event evaluations.

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  • Window: Mar 16, 2025 – Mar 16, 2026
  • Source: Event feedback form question "How likely are you to recommend this event to others?"
  • Processing: 5-star ratings are treated as promoters, 4-star as passives, and 1-3 stars as detractors. NPS = promoter% – detractor%.
  • Overall: 75 NPS from 104 responses (Promoters 82.7, Detractors 7.7).
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Evaluation Completion Rate

Compares monthly registrations vs. completed event evaluations.

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  • Window: Mar 16, 2025 – Mar 16, 2026
  • Source: CiviCRM counted participants compared against submitted event feedback forms with an event ID.
  • Processing: Evaluations inherit the event month when an event ID is provided; otherwise they use submission month. Completion rate = evaluations ÷ registrations.
  • Overall: 7.9% (118 / 1496) evaluations received.
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Event Registrations by Type

Counts counted registrations per month, grouped by event type.

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  • Source: CiviCRM participants filtered to statuses where "is counted" is TRUE.
  • Processing: Grouped by event start month and event type; canceled or pending statuses are excluded automatically.
  • Definitions: Event type labels come from the CiviCRM event type option list.
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Average Revenue per Registration

Average paid amount (from CiviCRM contributions) per counted registration, by event type.

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  • Source: CiviCRM participant payments joined to contributions for counted registrations.
  • Processing: Sums paid contributions per month and divides by the number of counted registrations for each event type.
  • Definitions: Registrations without payments contribute $0; refunded amounts are not excluded presently. Use the legend to toggle event types.
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Top Event Interests

Highlights the busiest event interest areas plus their average ticket price.

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  • Source: Event taxonomy field_civi_event_area_interest terms grouped at the top-level category.
  • Processing: Counts events and associated registrations, calculating the average paid ticket for each interest.
  • Definitions: Limited to the top 8 interests by event count; additional categories roll off this chart.
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Skill Levels by Event Type

Compare workshop offerings to other event types across advertised skill levels.

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  • Source: CiviCRM event field_event_skill_level for events in the selected range.
  • Processing: Buckets events tagged as workshops vs other types. Events missing a skill level fall into the "Unknown" bucket.
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Participant Gender by Event Type

Counted participants grouped by gender across workshops and other events.

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  • Source: Participant gender from CiviCRM contacts linked to workshop and other event registrations.
  • Processing: Includes counted participant statuses only and excludes unspecified/non-response gender values from the displayed mix.
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Participant Ethnicity (Top 10)

Top reported ethnicities for counted participants, comparing workshops to other events.

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  • Source: Ethnicity selections from the Demographics custom profile linked to event participants.
  • Processing: Multi-select values are split across the chart; categories beyond the top ten roll into "Other".
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Participant Age Distribution

Age buckets for counted participants, evaluated at event date and split by workshops vs other events.

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  • Source: Participant birth dates from CiviCRM contacts. Age evaluated on the event start date.
  • Processing: Uses fixed buckets (Under 18 through 65+); records without birth dates are skipped.
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Workshop Capacity Utilization (Sample)

Placeholder illustrating capacity tracking. Replace with actual utilization logic.

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  • Placeholder: Replace with actual capacity metrics. Currently showing illustrative values only.
  • Next steps: join CiviCRM or scheduling data to calculate registrations as a share of capacity.
  • Observation: Sample data – replace with actual workshop capacity utilization.
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Active Instructor Demographics

Shows gender and ethnicity distribution for instructors leading workshops or programs during the selected window.

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  • 30 instructors taught workshops/programs between Mar 2025 and Mar 2026.
  • Includes Drupal users with the Instructor role linked to CiviCRM events via the instructor field.
  • Demographics pulled from CiviCRM contact gender and demographics custom fields.
No new members joined within the configured cohort window. Adjust the engagement settings or check recent member activity.
All metrics shown are aggregated to protect member privacy. Use configuration to adjust minimum counts and data sources.