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Data Dashboard

Education

Overall Goal

Empower people to unlock creativity, build skills, and confidently bring their ideas to life through hands-on learning.

Objectives

  • Expand Participation and Strengthen Educational Systems
  • Ensure Teaching Excellence and Inclusive Representation
  • Build Learning Pathways from First Class to Mastery
  • Broaden Access and Partnerships in Education
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Key Performance Indicators

Wired KPIs

KPI Name Current Details Goal 2026 Goal 2030 Trend
# of Workshop Attendees
The total number of registrations for ticketed workshops held during the period.
712
Trailing 12 months
83% of goal
BIPOC: 32.2%Female/NB: 56.4%YTD: 512
 860 1,200
Last 12 months
Workshop Capacity Utilization %
Weighted ratio of counted registrations to total available seats for active, ticketed workshops.
57%
Average utilization
95% of goal
 — 60% 80%
Last 12 months
Program Capacity Utilization %
Weighted ratio of counted registrations to total available seats for active program events.
69%
Average utilization
115% of goal
Female/NB: 57.1%
 60% 80%
Last 12 months
Workshop + Program Capacity Utilization %
Combined weighted fill ratio across active workshop and program events.
58%
Average utilization
97% of goal
Workshop: 57.2%Program: 69.2%
 60% 80%
Last 12 months
Education Net Promoter Score (NPS)
Student satisfaction score for educational programs and workshops.
76.2
102% of goal
 — 75.0 80.0
% Workshop Participants (BIPOC)
Percentage of unique workshop attendees identifying as Black, Indigenous, or People of Color.
32%
Trailing 12 months
107% of goal
 — 30% 50%
% Active Instructors (BIPOC)
Percentage of active workshop instructors identifying as Black, Indigenous, or People of Color.
31%
Trailing 12 months
78% of goal
 — 40% 50%
Net Income (Education Program)
Direct financial contribution of the education program (Revenue - Instructor Pay - Materials).
$49,580
Projected Full Year (Q1–Q2 pace)
85% of goal
TTM (12mo): $54,340
 $58,000 $75,000
12 Quarters

KPIs In Development

KPI Name Current Details Goal 2026 Goal 2030 Trend
No in-development KPIs currently listed.

This table runs past the current year on purpose: it puts each KPI’s measured history next to the targets adopted for the years ahead. Years through 2025 are measured actuals, 2026 is measured but incomplete (year-to-date for some KPIs, a rolling 12-month window for others, so it will not line up with a completed year), and later years are goals from the strategic plan, not forecasts or recorded data. Cells are flagged individually because a single year can hold a measured value for one KPI and a goal for another. An “n/a” means neither an actual nor a goal exists for that year.

  • Actual — measured, completed year
  • Current — measured but incomplete year
  • Goal — target we are aiming at, not data
KPI Name 2023 2024 2025 2026 2027 2028 2029 2030
# of Workshop Attendees n/a n/a 590goal 860goal 960goal 1,050goal 1,140goal 1,200goal
Workshop Capacity Utilization % n/a n/a 55%goal 60%goal 65%goal 70%goal 75%goal 80%goal
Program Capacity Utilization % n/a n/a 55%goal 60%goal 65%goal 70%goal 75%goal 80%goal
Workshop + Program Capacity Utilization % n/a n/a 55%goal 60%goal 65%goal 70%goal 75%goal 80%goal
Education Net Promoter Score (NPS) n/a n/a 70.0goal 75.0goal 80.0goal 80.0goal 80.0goal 80.0goal
% Workshop Participants (BIPOC) n/a n/a 20%goal 30%goal 35%goal 40%goal 45%goal 50%goal
% Active Instructors (BIPOC) n/a n/a 35%goal 40%goal 45%goal 50%goal 50%goal 50%goal
Net Income (Education Program) n/a n/a $50,000goal $58,000goal $64,000goal $68,000goal $72,000goal $75,000goal
  • # of Workshop Attendees: The total number of registrations for ticketed workshops held during the period. Last snapshot: 2026-07-01
  • Workshop Capacity Utilization %: Weighted ratio of counted registrations to total available seats for active, ticketed workshops. Last snapshot: 2026-08-13 Source: CiviCRM: Weighted fill ratio = counted registrations / total capacity for active Ticketed Workshops (capacity > 0). Deactivated/cancelled events are excluded.
  • Program Capacity Utilization %: Weighted ratio of counted registrations to total available seats for active program events. Last snapshot: 2026-08-13 Source: CiviCRM: Weighted fill ratio = counted registrations / total capacity for active Program events (capacity > 0). Deactivated/cancelled events are excluded.
  • Workshop + Program Capacity Utilization %: Combined weighted fill ratio across active workshop and program events. Last snapshot: 2026-08-13 Source: CiviCRM: Weighted fill ratio = counted registrations / total capacity for active Ticketed Workshop + Program events (capacity > 0). Deactivated/cancelled events are excluded.
  • Education Net Promoter Score (NPS): Student satisfaction score for educational programs and workshops. Last snapshot: 2026-08-13
  • % Workshop Participants (BIPOC): Percentage of unique workshop attendees identifying as Black, Indigenous, or People of Color. Last snapshot: 2026-08-13 Source: Live CiviCRM: % of unique workshop participants identifying as BIPOC over the trailing 12 months (124 of 385 participants with a reported ethnicity; 127 unknown/declined excluded). A person selecting any BIPOC identity counts as BIPOC, including alongside White. Monthly sparkline from snapshots.
  • % Active Instructors (BIPOC): Percentage of active workshop instructors identifying as Black, Indigenous, or People of Color. Last snapshot: 2026-08-13 Source: Live CiviCRM: % of instructors who taught in the trailing 12 months identifying as BIPOC (9 of 29 with a reported ethnicity). A person selecting any BIPOC identity counts as BIPOC, including alongside White. Monthly sparkline from snapshots.
  • Net Income (Education Program): Direct financial contribution of the education program (Revenue - Instructor Pay - Materials). Source: Finance: 2026 YTD actuals (2 of 4 quarters) annualized to a full-year projection. TTM chip shows trailing 12-month actuals.

Key insights

Event-to-Membership Conversion

Aggregates attendees and shows how many activate a membership within 30/60/90 days.

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  • Source: CiviCRM participants (status = Attended) joined to event start dates and Drupal member join dates through civicrm_uf_match.
  • Processing: Counts attendees whose membership start occurs within 30, 60, or 90 days of the event across the most recent year.
  • Definitions: Each participant record counts once—even if the contact attends multiple events; members without a join date are excluded from the join buckets.
  • Observation: No event attendees in this window converted to memberships within 90 days. Validate join dates or broaden the time range if this seems unexpected.
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Event Satisfaction by Type

Average 5-point satisfaction scores from event evaluations.

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  • Window: Aug 13, 2025 – Aug 13, 2026
  • Source: Event feedback form (/form/webform-1181) satisfaction question.
  • Processing: Calculates the mean of 1-5 ratings for each selected event type; responses without a rating are excluded.
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Net Promoter Score (Events)

Shows whether promoters outnumber detractors in recent event evaluations.

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  • Window: Aug 13, 2025 – Aug 13, 2026
  • Source: Event feedback form question "How likely are you to recommend this event to others?"
  • Processing: 5-star ratings are treated as promoters, 4-star as passives, and 1-3 stars as detractors. NPS = promoter% – detractor%.
  • Overall: 78.3 NPS from 46 responses (Promoters 84.8, Detractors 6.5).
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Workshop Fill Rate

Percentage of available ticketed workshop seats filled each month over the trailing 12 full months.

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  • Source: CiviCRM events with event type "Ticketed Workshop", an explicit capacity (max participants > 0), and counted participant statuses.
  • Processing: Fill rate = counted registrations ÷ total capacity across eligible events starting in the month; deactivated events are excluded.
  • Definitions: Months without capacity-tracked workshops render as zero.
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Evaluation Completion Rate

Compares monthly registrations vs. completed event evaluations.

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  • Window: Aug 13, 2025 – Aug 13, 2026
  • Source: CiviCRM counted participants compared against submitted event feedback forms with an event ID.
  • Processing: Evaluations inherit the event month when an event ID is provided; otherwise they use submission month. Completion rate = evaluations ÷ registrations.
  • Overall: 3.1% (52 / 1656) evaluations received.
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Event Registrations by Type

Counts counted registrations per month, grouped by event type.

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  • Source: CiviCRM participants filtered to statuses where "is counted" is TRUE.
  • Processing: Grouped by event start month and event type; canceled or pending statuses are excluded automatically.
  • Definitions: Event type labels come from the CiviCRM event type option list.
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Average Revenue per Registration

Average paid amount (from CiviCRM contributions) per counted registration, by event type.

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  • Source: CiviCRM participant payments joined to contributions for counted registrations.
  • Processing: Sums paid contributions per month and divides by the number of counted registrations for each event type.
  • Definitions: Registrations without payments contribute $0; refunded amounts are not excluded presently. Use the legend to toggle event types.
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What People Told Us

Every channel we listen on in this area, and how much each collected in the last year. Red bars are channels that have gone quiet.

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  • Evidence tier: Observed. Bar lengths are counts of submissions, with no interpretation applied.
  • Colour is a Think-level judgement: red marks a channel classified dormant, dead or never used by the cadence-adjusted staleness thresholds.
  • A zero bar is deliberately kept on the chart rather than filtered out. A question we stopped asking is the finding, and dropping it would hide exactly what this is for.
  • Full coverage detail, including who is submitting and whether channels are too thin to generalise from, is on the Listening health report.
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Top Event Interests

Highlights the busiest event interest areas plus their average ticket price.

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  • Source: Event taxonomy field_civi_event_area_interest terms grouped at the top-level category.
  • Processing: Counts events and associated registrations, calculating the average paid ticket for each interest.
  • Definitions: Limited to the top 8 interests by event count; additional categories roll off this chart.
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Skill Levels by Event Type

Compare workshop offerings to other event types across advertised skill levels.

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  • Source: CiviCRM event field_event_skill_level for events in the selected range.
  • Processing: Buckets events tagged as workshops vs other types. Events missing a skill level fall into the "Unknown" bucket.
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Participant Gender by Event Type

Counted participants grouped by gender across workshops and other events.

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  • Source: Participant gender from CiviCRM contacts linked to workshop and other event registrations.
  • Processing: Includes counted participant statuses only and excludes unspecified/non-response gender values from the displayed mix.
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Participant Ethnicity (Top 10)

Top reported ethnicities for counted participants, comparing workshops to other events.

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  • Source: Ethnicity selections from the Demographics custom profile linked to event participants.
  • Processing: Multi-select values are split across the chart; categories beyond the top ten roll into "Other".
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Workshop Capacity Utilization (Sample)

Placeholder illustrating capacity tracking. Replace with actual utilization logic.

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  • Placeholder: Replace with actual capacity metrics. Currently showing illustrative values only.
  • Next steps: join CiviCRM or scheduling data to calculate registrations as a share of capacity.
  • Observation: Sample data – replace with actual workshop capacity utilization.
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Participant Age Distribution

Age buckets for counted participants, evaluated at event date and split by workshops vs other events.

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  • Source: Participant birth dates from CiviCRM contacts. Age evaluated on the event start date.
  • Processing: Uses fixed buckets (Under 18 through 65+); records without birth dates are skipped.
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Active Instructor Demographics

Shows gender and ethnicity distribution for instructors leading workshops or programs during the selected window.

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  • 33 instructors taught workshops/programs between Aug 2025 and Aug 2026.
  • Includes Drupal users with the Instructor role linked to CiviCRM events via the instructor field.
  • Demographics pulled from CiviCRM contact gender and demographics custom fields.
No new members joined within the configured cohort window. Adjust the engagement settings or check recent member activity.
All metrics shown are aggregated to protect member privacy. Use configuration to adjust minimum counts and data sources.